The COVID-19 Pandemic's Impact on UK Older People's Social Workers: A Mixed-Methods Study

In this article, we examined the impacts of the COVID-19 pandemic on the well-being, working conditions of social workers employed in UK older people's services and their intentions to leave the social work profession. Data came from a wider study of health and social care practitioners who completed online surveys at five different time points during the COVID-19 pandemic. The surveys contained both quantitative and qualitative questions. We analysed the responses of 426 social workers who worked in older people's services between May 2020 and July 2022 and found that: The well-being of older people's social workers declined as the pandemic progressed and remained low in comparison to UK population norms. Lower well-being scores were associated with greater intentions to leave the social work profession. In comparison to older people's social workers who were aged sixty plus years, those aged between twenty and forty years were more than seven times more likely to state their intentions to leave social work. Lastly, respondents voiced concerns over staffing levels and staff absences;feelings of being unsupported and isolated;increased pressures;and a blurring of home-work boundaries. The social work profession was heavily impacted by the COVID-19 pandemic. In this study, we examined the well-being, working conditions and intentions to leave the social work profession among a sample of UK older people's social workers. This was a cross-sectional mixed methods study analysing data from 426 social workers who worked in older people's services in the UK at five time points of the pandemic spanning 2020-2022. Data were collected using anonymous online surveys which included both quantitative and qualitative questions. The mental well-being of participants decreased as the pandemic progressed and this decline was associated with intentions to leave the profession. Thematic analysis of qualitative data revealed two major themes: Practice challenges and Staff well-being. The findings highlight the nature of stressors related to internal related practice demands, and external health and social care service stressors encountered during the COVID-19 pandemic and have implications for policy, practice and research in older people's social work.

Mental well-being and quality of working life in UK social workers before and during the COVID-19 pandemic: A propensity score matching study

Social work, like many other health and social care services has been overwhelmed by the COVID-19 pandemic. This article compares the differences of mental well-being and work-related quality of life (WRQoL) for UK social workers before and during the pandemic. Mental well-being and WRQoL were better during the COVID-19 pandemic in 2020 than prior to the pandemic in 2018. The findings of this study suggest that during the highpoint of the pandemic other factors such as increased support to changes in working practices may be responsible for this improvement. During the COVID-19 pandemic interest into its potential impact on mental well-being has intensified. Within the social care sector, the pandemic has increased job demands and prolonged stress taking a disproportionate toll on the workforce, particularly social workers. This article compares the mental well-being and quality of working life of social workers in the United Kingdom (UK) before and during the pandemic. Data were collected in 2018 (N = 1,195) and 2020 (N = 1,024) using two cross-sectional surveys. To account for the differences between the datasets, propensity score matching was employed prior to effect estimation, utilising demographic and work-related variables common to both datasets. The differences between the two time-points were estimated using multiple regressions. Both mental well-being and quality of working life were significantly higher during the COVID-19 pandemic in 2020 compared to 2018. This suggests that during the highpoint of the pandemic in the UK, increased support, and changes to working practices, such as reprioritisation of work and other initiatives, may be responsible for increased mental well-being and quality of working life. While acknowledging the known pressures on UK social workers during the COVID-19 pandemic this evidence suggests a mixed picture of the pandemic with lessons for managers and employers.